Privacy Policy
At Blossom Dry Cleaners, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services via our website and mobile application.
1. Information We Collect
We collect the following personal information to provide you with efficient and timely laundry services:
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Full Name
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Phone Number
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Email Address
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Pickup/Delivery Address
We may also collect certain non-personal data such as device information, location (with permission), and usage behavior for app/website performance and analytics.
2. How We Use Your Information
We use your personal data for the following purposes:
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To schedule pickups and deliveries
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To communicate order updates, confirmations, and offers
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To process payments through secure third-party gateways
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To improve customer experience through analytics and feedback
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For customer support and service-related inquiries
3. Sharing of Information
We do not sell or rent your personal data. However, we may share limited information with:
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Payment Gateways for processing transactions (e.g., Razorpay, Paytm, etc.)
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Logistics partners for pickup and drop-off services
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Service providers for app/website management and analytics (under strict data confidentiality agreements)
4. Data Security
We use industry-standard security measures (encryption, firewalls, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Opt-out of marketing communications at any time
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Request data portability or restrict processing, subject to applicable laws
For any of the above, please contact us at info@blossomdrycleaners.in.
6. Cookies & Tracking (for website users)
Our website may use cookies to enhance user experience. You can modify your browser settings to disable cookies, though some features may not function properly.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised "Effective Date."
9. Contact Us
If you have any questions about this policy, contact us at:
📧 info@blossomdrycleaner.com
📞 +91 99872 29972